BMW Assist

About BMW Assist

BMW Assist (also branded as MINI Assist) is a telematic roadside assistance service offered by BMW. BMW Assist is similar to GM's OnStar or Mercedes-Benz mbrace services as they both use the cellular network and Global Positioning telemetry to locate or guide the vehicle. BMW Assist can provide turn-by-turn directions, remote unlocking, vehicle diagnostics, airbag deployment notification, theft recovery and towing or flat tire repair. The service is included free in most new BMWs. After expiration, it can be purchased at a yearly rate. As of March, 2016, BMW assist is undergoing a "technology upgrade" in the US, and renewals are not being processed for MY2013 and older models. BMW has provided no estimated time for completion. Those whose memberships have expired no longer have the advantages of the Safety or Convenience plans. Members who have active service as of December 31, 2016 will have a choice to receive $200 compensation for losing service or to receive a hardware retrofit to continue service.