Trust is the New ROI: Winning Buy-In When Everyone’s Guard Is Up

LinkedIn Live Series: “Leading Through the Fog: Clarity, Confidence & Connection in Uncertain Times” Looking to strengthen trust and drive buy-in when skepticism is high? Join Episode 3, “Trust is the New ROI: Winning Buy-In When Everyone’s Guard Is Up,” to discover actionable strategies for building trust and engagement in challenging environments. Wally Burchfield, automotive industry veteran, teams up with Dave O’Brien, co-founder of Quantum5, and Marc A. Wolfe, best-selling author of Yeah, But and executive coach, to share strategies you can use immediately. Key Topics: Why trust breaks fast—and how to rebuild it faster Fast trust-builders for volatile or disconnected teams From change resistance to change readiness Building a culture that sticks even when people are tired The “Trust Triangle” framework: connection, consistency, clarity Bonus for attendees: Trust-Builder Self-Test + invite to a private Q&A follow-up or cohort invite. Meet Your Speakers: Wally Burchfield is an automotive industry expert with over 30 years of experience in retail, OEM sales, marketing, aftersales, finance, dealer networks, and HR. Starting in retail, Wally held 12 roles over 20 years at General Motors in field and HQ leadership positions, followed by 12 years at Nissan as Regional VP and in HQ roles including aftersales and HR. As COO of NissanUnited (TBWA), he led advertising and field programs. Today, Wally runs a successful consulting practice, advising OEMs, industry partners, and large dealer groups. A passionate problem-solver, he drives innovation in the OEM-dealer ecosystem to boost customer experience and revenue. Dave O’Brien has built a career centered on people-driven performance, helping companies grow through stronger leadership and high-performing teams. With roots in the automotive industry, Dave’s focus on employee and customer experiences led to leadership roles at Resource Group (Aon) and work with global brands like Nissan, Avnet, Shamrock Foods, and Taser. In 2014, he founded a tech company to address customer journey challenges, and in 2020, he co-founded Quantum5, a learning technology company that grew over 150% YOY in its first four years. As Board Chairman at Quantum5, Dave partners with organizations to build thriving cultures that drive business success. Marc A Wolfe has been an entrepreneur and strategist for decades, with his career starting by taking photographs of Presidents and well-known authors, working with the NY Giants, and building an Apple-focused international support company before the iPod. Marc has provided perspective to US and global companies in healthcare (BD, Columbia Univ, Tufts Health Plan), retail (Tiffany & Co), financial/legal (State Street Bank, THREAD Bank), technology (Synnex, CompTIA), non-profit (Goodwill, Nashville Area Chamber), hospitality (Choice Hotels Owners Council), manufacturing (Bridgestone, GAF), and media/entertainment (CNBC, Turner, Ramsey Solutions). As an ICF-certified executive coach, best-selling author, and strategic advisor, Marc turns conversations into business outcomes as President of Marc A. Wolfe Enterprises in Franklin, TN.

Added 7 Aug 2026